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FAQs

" Frequently Asked Questions "

Is Online payment safe on your website?

Ofcourse , paying online is 100% safe and secured by both RBI Registered payment gateway partner and Jauhari Jewellers. Also it could be better option than cash and is recommended to pay online if possible.

What benefit would I get if buying from you instead of local jewellers?

"You can choose our online platform for a diverse selection of carefully crafted jewelry from the comfort of your home. We guarantee the quality and purity of our products, ensuring you receive items with the promised percentage of gold or silver. Eliminating the fear of purchasing substandard products. Trust us for transparent transactions and unmatched convenience."

Do you offer any guarantee / warranty on your jewelry?

For Gold & Silver Jewellery we offer lifetime purity guarantee & free repair and maintenance service warranty , for which you have to visit our store with original purchase invoice. For Imitation Jewellery we don't provide any type of warranty / guarantee.

What is estimated delivery date?

Our delivery date depends on your location and the type of product you order, it could range from 2-10 days. In some cases customers of Mau - 275101 would receive their order in less than 48 hours. Your estimated delivery date will be given to you after order completion.

What is your exchange and buy-back policy

We provide you with 100% of Gold & Silver value at current market price.

What is the best way to care for my imitation jewellery?

The best way to care for imitation jewellery is to avoid exposure to water, chemicals, and perfumes. Store it in a dry place, away from moisture, and clean it gently with a soft cloth after each use to remove any dirt or oils.

What is your return / exchange policy

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